Privacy Policy

Issue Date: 11 November 2020

Codafication Group

This Privacy Policy applies to the group of companies owned by Codafication Group Holdings Pty Ltd ACN 623 701 173 including:


Codafication is committed to complying with the Australian Privacy Principles as contained in the Privacy Act 1988 (Cth).

This Privacy Policy is intended to provide a clear and concise summary of Codafication’s approach to the handling of personal information in accordance with the Australian Privacy Principles.

Our Privacy Policy appears on our website and we will also provide a copy of our current Privacy Policy to anyone who makes a request, free of charge.

This Privacy Policy does not apply to services offered by other companies or organisations, including any Codafication customers to whom our software is licensed so that they can provide services to you.


By using any Codafication software or service, you will be deemed to have consented to Codafication handling your data in accordance with this Privacy Policy.

What Is Personal Information?

Under the Privacy Act 1988 (Cth) personal information is defined to mean information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

Personal information can include sensitive information. Sensitive information is defined as information or an opinion about a person’s race, ethnic origin, political opinions, membership of political associations and trade associations, religious or philosophical beliefs, sexual orientation or practices, criminal record, health information, genetic information about an individual that is not otherwise health information, biometric information that is used for the purpose of automated biometric verification or biometric identification and biometric templates.

Personal information that we collect and hold

You agree that we shall not be liable for any damages suffered as a result of using the Service.

In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.

You have sole responsibility for adequate security protection and backup of data and/or equipment used in connection with your usage of the Service and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Service.

Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.

We generally collect personal information in the following ways:

The types of personal information that we can collect and hold include:


If you visit our website, we may collect the following information:

Disclosure Of Your Personal Information

Codafication never sells any personal information.

Codafication may disclose your personal information to:


Codafication will never use or disclose any sensitive information for marketing purposes.

We may use and disclose your personal information (other than sensitive information) to provide you with information about products or services offered by Codafication or other companies or entities that are customers of Codafication.

If at any time you do not wish to receive marketing material from us or you do not want your information disclosed for marketing purposes, please contact our Privacy Officer and we will remove your details from our marketing database.

Data Integrity

Codafication endeavours to ensure that all personal information that it holds is accurate, complete and up-to-date. To assist us with this, individuals should contact us if any of their personal information changes, or if they believe that the personal information we have is not accurate or complete.


When personal information that we collect is no longer required by Codafication, we will destroy or de-identify that personal information unless we are required by law or a court/tribunal to retain the personal information.

We may retain personal information for so long as it is required for any of our business purposes, for the prevention of fraud, for insurance and governance purposes and in our IT back-up.


While we will take reasonable steps to protect the personal information that we hold from misuse, loss, unauthorised access, modification or disclosure, you should be aware that no system is completely secure against cyber attack.

In addition, the open nature of the internet is such that information exchanged via the internet may be accessed and used by people other than those for whom the data is intended. Any information sent via the internet is sent at the sender’s risk.

You should contact us immediately if you believe that there has been unauthorised access or disclosure with respect to any personal information that we hold about you.

Disclosure Overseas

Codafication is unlikely to disclose your personal information overseas, however if we do so, it will be in accordance with the Australian Privacy Principles.

You consent to any disclosure of your personal information by Codafication overseas on the understanding that if the overseas recipient handles the personal information in breach of the Australian Privacy Principles, the entity will not be accountable under the Privacy Act 1988 (Cth), and you will not be able to seek redress under the Privacy Act 1988 (Cth). The overseas recipient may not be subject to privacy obligations or to any principles similar to the Australian Privacy Principles. Individuals may not be able to seek redress in some overseas jurisdictions, and overseas recipients may be subject to a foreign law that could compel the disclosure of personal information to a third party, such as an overseas authority.

De-Identified Data

You consent to Codafication using and disclosing your de-identified data (data that no longer identifies you) for any purpose, including without limitation research, statistical analysis, product development, marketing and business planning. We undertake technical measures to make sure that this data cannot be associated back to you.

Government-Related Identifiers

Codafication does not use any government-related identifiers, such as driver’s licence or passport numbers, as its own internal identifier of any individual. Codafication will not use or disclose any government-related identifiers other than in accordance with the Privacy Act 1988 (Cth).

Access and Correction

Individuals can request access to their personal information held by Codafication by sending a written request to our Privacy Officer.

Codafication does not impose a charge for making a request for access, however we may charge for reasonable administrative costs incurred in providing access.

You can ask our Privacy Officer to request or update your personal information. Codafication does not impose any charge with respect to requests for correction or updates.

Before providing access to personal information, or correcting or updating personal information, Codafication will require your identity to be confirmed.

Requests for access or correction may be refused upon the grounds contained in the Privacy Act 1988 (Cth). If we refuse to provide access, or to correct or update personal information, Codafication will provide you with reasons for the refusal. If we refuse to correct your personal information you have the right to associate with the information a statement that the information is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will take such steps as are reasonable in the circumstances to associate that statement with all records we hold that contain the relevant information.


Privacy related complaints should be directed to our Privacy Officer in writing at the address below.

We will do our best to ensure that our investigation is completed, and a decision about your complaint is communicated to you, within 30 days of our being advised of the complaint. We will inform you if we need more time.

If you are dissatisfied with Codafication’s response, you can take your complaint to the Office of the Australian Information Commissioner:

Post GPO Box 5218, Sydney NSW 2001
Fax +61 2 9284 9666

Codafication's Privacy Officer

Codafication’s Privacy Officer’s contact details are:

Phone: 0438 476 468
Address: 1 Arthur St, Fortitude Valley QLD 4006

Effect Of This Privacy Policy

This Privacy Policy does not create any rights or obligations that you can legally enforce beyond the rights and obligations provided by the Australian Privacy Principles.

Changes To This Privacy Policy

This policy may be amended from time to time. We will publish any updated versions of this policy on our website at

By continuing to use any Codafication software or service, you will be deemed to have consented to any amended versions of this policy that are published on our website.

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